Shipping Info

SHIPPING & DELIVERY

With customers all around the world, we are happy to send our products to almost anyone anywhere that has a letterbox, P.O. Box, or street delivery address and/or even to your business addresses.

We partner with expedited parcel post service for Canada & United States.  For all other regions & countries, orders will be sent by parcel post air service or by TNT courier depending on location and size of parcel.

If we are shipping to a business address in Canada, Canpar or ICS Air Courier service may be used at our discretion to assist with getting your order to you quickly and efficiently.

Most orders are packaged and sent within 1 business day of the order being placed; however, we cannot control delivery times once the order is in the hands of the shipping company.

As a general rule, regular post will take 3 to 8 business days for most locations within Canada, and 5 to 8 business days to the USA.  Usually, shipping times for the rest of the world is 5 to 25 business days.

If for some reason you’re having trouble receiving or finding your order, please email us any time at sales@alds.com or call us at 1.866.845.2537 from 8am to 5pm PST; we’re here to help.

SHIPPING FEES

We contribute equally to your shipping costs on all orders, regardless of the transportation mode or location. In many cases—like sending orders to the US, far Eastern Canada or Overseas—the costs are significantly higher than our flat shipping rates.

We want you to know that the fee only applies to shipping, and will never go above the below quoted rates regardless of order size.

We’re committed to making sure you get your order in a timely fashion and we’re constantly looking for ways to improve the process so that we can deliver the best experience possible.

Destination

Expedited Parcel*

Canada

$12.00

USA

$21.00

Most other Countries

$25.00

For our customers in these regions, please visit your local ALDS website

Australia

aldsaustralia.com.au

New Zealand

alds.co.nz

South Africa

alds.co.za

*Shipping rates listed are for our retail customers. For all our valued dealers and distributors, please contact ALDS to confirm your specific shipping rate and method of shipping.

Contact us via email sales@alds.com to find out whether we ship to your specific area.